Privacy Policy

Effective Date: March 30, 2026

NearFix ("we", "our", or "us") operates the NearFix mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

1. Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, phone number, and email address
• Location Data: Real-time device location for service delivery
• Usage Data: App interactions, bookings, and service activity

2. How We Use Your Information

Your information is used for the following purposes:

• To provide and manage service bookings
• To connect users with nearby service providers
• To verify user identity using OTP authentication
• To process secure payments
• To improve app performance and user experience

3. Location Information

NearFix collects and processes your device location to enable accurate service delivery. This allows service providers to locate you for fulfilling your service requests. Location data is used only when necessary and is not stored longer than required.

4. Third-Party Services

We use trusted third-party services:

• Twilio: For OTP verification and communication
• Razorpay: For secure payment processing

These services may collect and process your data under their own privacy policies.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share data:

• With service providers to fulfill bookings
• With payment partners for transaction processing
• When required by law or legal obligations

6. Data Security

We use appropriate technical and organizational measures to protect your data. However, no system can guarantee complete security.

7. Data Retention

We retain personal data only as long as necessary for service delivery and legal compliance.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where applicable

9. Children's Privacy

NearFix is not intended for users under the age of 18. We do not knowingly collect data from children.

10. Account Deletion Request

You have the right to request deletion of your NearFix account and associated personal data at any time.

You can request account deletion using the following methods:

• By Email: Send a request to info@glacebyte.in with your registered phone number

We will verify your identity before processing the request.

Upon successful deletion:

• Your personal data (name, phone, email) will be permanently deleted
• Your account and booking history will be removed

Some data may be retained if required for legal, tax, or fraud prevention purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy, contact us:

Email: info@glacebyte.in