Welcome to CallVerse. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("CallVerse").
Please read this Privacy Policy carefully. By using the CallVerse mobile application, you consent to the data practices described in this policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
Personal Data: Demographics and personally identifiable information (such as your full name, username, email address, country, and password) that you voluntarily give us when registering with the Application.
Virtual Numbers Data: We generate and assign unique virtual communication numbers (e.g. format starting with +CV-) to enable call routing and privacy services.
Device Permissions & Access:
Contacts: With your permission, we access your device's address book to display contacts, manage favorites, and block lists. Contact info is stored locally on your device or synced securely to enable call identification.
Microphone & Camera: Access to microphone and camera is required to place real-time voice and video calls powered by WebRTC.
Storage: Required to save locally recorded calls and customize ringtones.
Call Logs & Communications: We collect and store call metadata (such as caller details, receiver virtual numbers, call status, start/end times, and call durations) to maintain your communication history.
Call Recordings: If call recording functions are enabled, audio files are saved securely in your private cloud storage directory to enable playback and downloading.
Spam and Protection Data: We collect phone numbers flagged by users as spam along with the reported reasons to protect our network from abuse.
2. How We Use Your Information
We use the information we collect to operate, maintain, and provide the features and functionality of CallVerse, including:
To create and manage your user account and assign virtual communication numbers.
To establish and relay secure real-time WebRTC audio and video connections.
To compile and display call history logs and store voice recordings tracks.
To process payments and manage premium subscription tiers.
To maintain the spam directory to protect our community against spam and malicious callers.
To send you transactional notifications via Firebase Cloud Messaging (FCM).
To improve the performance, user interface, and overall security of our application.
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal data to third parties. We may share information with:
Service Providers: We may share data with secure third-party partners who perform services for us (such as payment processing and push notification services like Firebase).
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement a variety of administrative, technical, and physical security measures (including SSL/HTTPS encryption and password hashing) to secure your personal data. However, no electronic transmission or database storage can be guaranteed 100% secure.
5. Your Rights and Choices
You have control over your data. Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data directly in the application's account settings page.
6. Third-Party Services
The Application may contain links to third-party services (such as Google Sign-in or external payment gateways). We are not responsible for the privacy practices of these external sites.
7. Children's Privacy
Our services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us at: